Support different ways to sell
Create flows for scheduled appointments, multi-day reservations, and products without forcing every business into the same form.
Bookings and orders
Turn customer questions into confirmed bookings and orders.
Publish customer-facing flows for appointments, reservations, and products while keeping availability, customer details, payments, and follow-up work connected.
What changes
Less fragmented work. Clearer customer follow-through.
Keep the customer informed
Collect clear booking or order details and provide customer-facing confirmation and management paths where configured.
Connect payment follow-up
Support configured payment instructions, proof collection, and review work without presenting StrataDesk as the payment processor.
How it works
Start with the way your business already works.
01
Define what customers can choose
Set up an appointment, room or stay, product, add-on, and the branch where it is available.
02
Publish the customer flow
Share a branded public link with the availability, fields, and policies needed for that offering.
03
Manage the resulting work
Review bookings, orders, payment state, reminders, changes, and any task that needs a person.
Where it fits
Useful across the moments customers and operators share.
Use case 1
Appointments and sessions
Offer available times for consultations, lessons, services, and other scheduled work.
Use case 2
Rooms and stays
Collect dates, guest details, room choices, add-ons, and reservation-specific information.
Use case 3
Products and cohorts
Publish products or scheduled cohorts with options, quantities, customer details, and order management.
A practical boundary: StrataDesk coordinates booking and order workflows. The business remains responsible for availability, pricing, fulfillment, refunds, taxes, and the goods or services promised to customers.
Common questions
What teams ask about bookings and orders.
Does StrataDesk support both appointments and reservations?
Yes. Booking flows can be configured for scheduled appointments, date-based reservations, and product-oriented orders.
Can customers manage an existing booking?
Configured flows can provide secure customer paths for actions such as reviewing, rescheduling, changing dates, or cancelling an eligible booking.
Does StrataDesk process payments?
StrataDesk is not a bank or payment processor. It can support payment instructions, payment-proof collection, and operational review around a booking or order.
Explore next
See how the pieces work together.
Solutions
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For hospitality teams
Help resorts, boutique stays, venues, and experience operators answer recurring questions, collect reservation details, and give staff the context needed for exceptional requests.
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Start with the interactive workspace demo, then sign in when you are ready to work with your team.